Can’t register the purchase code

Make sure that you didn’t do duplicate registration.

If the code has been used before, you must revoke it first. You can manage via this license portal :

Make sure you set up SSL on your domain

Sometime non SSL site can create the problem with registration process so you may also make sure to set up SSL for your domain as well.

Contact your host provide

Sometimes the problem occurred by the server configurations that they block incoming connection from our server. In this case, please try to contact your host provider and ask them to…

  • Ensure the website can reach to the domain: (could be the firewall that blocking us.)
  • Ensure cURL is working, and allow_url_fopen is enabled.
  • Ensure PHP is configured with the latest CA Root Certificates.