To resolve this issue, follow these steps:

1. Navigate to the GoodLayers menu on the left side of your dashboard.
2. Go to ‘Getting Started.’
3. Click on the ‘Refresh License’ button.

If the refresh doesn’t work, you may need to register again.

If the code has been used before, you must revoke it first. You can manage via this license portal : https://goodlayers.com/licenses/

Make sure you set up SSL on your domain

Sometime non SSL site can create the problem with registration process so you may also make sure to set up SSL for your domain as well.

Contact your host provide

Sometimes the problem occurred by the server configurations that they block incoming connection from our server. In this case, please try to contact your host provider and ask them to…

• Ensure the website can reach to the domain: goodlayers.com (could be the firewall that blocking us.)
• Ensure cURL is working, and allow_url_fopen is enabled.
• Ensure PHP is configured with the latest CA Root Certificates.

The error usually happens when the file you’re trying to upload is larger than the default upload and execution limits set by WordPress. Specific, it’s relate to upload_max_filesize and post_max_size.

We’re recommend update it to around 40MB and check it again and to update it, you can use some method below:

Method 1: Edit .htaccess File

When you go to Cpanel or use ftp method, you can get to see the .htaccess file.

Click and choose edit it then copy and paste the following code at the end of the .htaccess file.

php_value upload_max_filesize 64M
php_value post_max_size 64M
php_value max_execution_time 300
php_value max_input_time 300

Now, click save and check your site again.

Method 2: Create A PHP.ini File

In some hosting, you can edit PHP.ini or you must create custom user.ini and update the value for it with the example code below:

upload_max_filesize = 64M
post_max_size = 64M
max_execution_time = 300

Now, click save and check your site again.

If you face the problem above, this mean you upload full theme package and not theme-name.zip.

To resolve this, please try unzip the theme package you downloaded from ThemeForest and upload the theme-name.zip file only, the installable theme which is called theme-name.zip.